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How can I provide feedback or complain about the service I have received?

If you wish to contact us with a complaint, either prior to or after your cruise, please speak to a member of our team on 0345 355 5111 selecting option 4 (Calls cost 3p per minute plus your telephone company’s network access). 

Alternatively, please visit the Customer Support area of our website or email our Guest Relations team on customerservices@pocruises.com

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