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Can I make a name change on an existing booking?

Yes, we do allow complete name changes on bookings up to seven days before departure. Full details can be found in clause 12 - 17  of our booking terms and conditions: 

12 - "A Package may be transferred to another person provided that the Guest consults with P&O Cruises prior to purporting to transfer the Package and P&O Cruises receives in writing the transfer request at least 7 days before the scheduled departure date. Where P&O Cruises agrees to the transfer, both the Guest and the substituted Guest shall be jointly and severally liable for the payment of any balance of the price due and for any reasonable additional fees, charges or other costs arising from the transfer.  In the case of Guests booked under an Early Saver or Saver, all transfers of a Package to another person under this clause 12 will be subject to an administration charge of £20.  Guests who have booked a Select Price will not be required to pay an administration charge."

13 - "Any transfer of a Package to another person will be subject to payment of all charges incurred in connection with the transfer (for example hotel amendment charges) and any transfer of a Package including any flights will also be subject to any charges imposed by the airline. Guests should note that airlines may not allow transfers on scheduled flights and that a flight booking may have to be cancelled and rebooked, in which event the re-booking will always be subject to flight availability and to payment of any charges imposed by the airline which may, in some cases, be the full cost of the ticket."

Guests who have booked with a travel agent will need to contact their representative to discuss these changes. Guests who have booked directly with P&O Cruises may speak to the Customer Contact Centre.

Bookings with flights

If a guest has flights included in their booking and requires a name change, they should contact our Customer Contact Centre (please visit our website for contact details). Please note that any amendments to the booking may incur additional charges.

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