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Can I send mail from/to the ship?

Can I send mail from the ship?

Yes, a Concierge Postage Service is available on board.

You are able to send mail (letters and postcards, not packages or parcels) from the ship by visiting Reception and handing your mail over, where it will be stamped with the ship's rubber postage stamp and passed ashore at the earliest opportunity where it will then be sent via standard mail processes to your friends and family back home.

Mail will be taken ashore 2 hours prior to departure, or 3 hours prior to departure when the ship is anchored off shore and a tender operation is in place.

A fixed postal rate will be charged to your on board account for each item sent. The amount of which varies, dependant on the cruise itinerary. Details will be made available to you on board.

Should you have already placed postage stamps on your mail, these will still be collected from Reception and passed ashore with all other mail.  Alternatively, standard postal service are available ashore.

P&O cruises can not be held accountable for any post that is not received or lost.

How can I send mail to the ship?

The address you will need to send mail for one of the ship's crew or guests are as follows -
Crew member or guests name (+ cabin number if known)
Ship name, i.e. C/O MS Arcadia 
Carnival UK
Carnival House
100 Harbour Parade
SO15 1ST

All mail should be clearly addressed with a return address on the back of the envelope/package.

Please note: we can ONLY pass on letters/cards/documents due to Customs and Security. 

Should you have any queries regarding this, please contact the Post Room on ext 5059

Fly Cruise

Please be advised post room do send mail out to the ships during Fly Cruise season, we request crew members give family members the details of the Port Agent in the turnaround port, to keep the amount we send out as more 'Official Company Mail'.  We generally state documents are fine, but when it comes to gifts etc Customs can cause us lots of problems.  We have to open everything and list all items.  We are not allowed to send any food items, so these always have to be removed.

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