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What facilities and services do the spa and salon offer?

Opportunities for pure relaxation and the chance to rejuvenate yourself. Take advantage of both when you travel with P&O Cruises. On board you will find some of the most luxurious spa facilities afloat, offering all the latest treatments for men and women. Additionally, you’ll find saunas, steam rooms and even hair and beauty salons. In fact, there’s everything you need to be truly pampered.

If you’re feeling a bit more active, our ocean-view gymnasiums, personal trainers, sports courts, swimming pools and a comprehensive well-being programme are designed to help you do just that.

Please see our Spa brochure for more details.

There is a doctor on board who can help with minor ailments and procedures.

A range of massage treatments are available from the spa. Guests should be reminded that they should have adequate medical insurance before travelling as services from the Medical Team can be expensive. 


What's included in the price of your holiday

Our fully equipped state-of-the-art gyms, sports courts for football, deck tennis, basketball etc; choice of swimming pools, whirlpool spas, saunas and steam rooms are all included in your fare. 

If you wish to indulge yourself further, we also offer spa treatments, spa packages, the Retreat and salon services. More details can be found below: 

Please view our Oasis Spa Brochure and Pricelist.*

*Prices are subject to change 


Spa Packages

You will find the following packages available on board Azura, Britannia and Ventura. In addition to these, you may also create your own spa package on board any ship, to include a range of treatments and services to suit your needs. Please speak to the Spa Reception once on board.

Azura, Britannia & Ventura Spa Packages

The Retreat

The Retreat is a luxurious open-air spa terrace, offering the ultimate in sophisticated pampering on board Azura, Britannia and Ventura only.

Here you'll find luxury sun loungers*, airy cabanas for al fresco spa treatments, personal waiter service and of course, gorgeous panoramic views. What's more, because it's a paid-for, child free service, you're guaranteed an exclusive experience. 

*There are 48 sun loungers within the Retreat, 18 are outside in the sun area and the rest in the shade. Sun lounger positions are not guaranteed. 

Britannia has 60 sun loungers within the Retreat.

When you purchase an Azura, Britannia or Ventura Spa Package you will receive access to The Retreat, please see the Spa Package details below for more information. You may also purchase a day pass for The Retreat once on board.  Please note every passenger that books a Spa Package will be guaranteed a sunbed.



Spa Day Passes

The Retreat - Spa day passes are available to purchase once on board Iona, Azura, Britannia and Ventura only, you can also utilise The Retreat an open air sanctuary where you can relax and be pampered.  

The Thermal Suite -  Spa passes are available on board Arcadia and Britannia which will allow you access to The Thermal Suite, where you can take advantage of the aromatic showers, steam room, saunas and hydro-pool**.  

Spa passes for Azura, Arcadia and Ventura are £30* and Britannia £35*. Full details will be available in the Horizon Newspaper once on board

*subject to change

**Hydro-pool only available on board Arcadia and Britannia


You may find the following question useful - What is included in the Azura, Britannia and Ventura Spa package?


Cruises with 2 embarkation days:

A limited availability of spa passes will be available on both embarkation days which will be sold on a first come first served basis.


Oasis Villa - Britannia Only

This serene space within the heart of the spa is an exclusive use area where you can hide away for a few indulgent hours. Unwind in gorgeously cushioned chairs and take a dip in your private whirlpool spa – order Champagne and chocolate dipped strawberries for a truly tantalising treat – and then request your personal therapist for a treatment of your choice. A sublime celebration for couples, a fun-filled few hours with family, or a fabulous pamper party for friends.



Yes, both male and female therapists are on board some of our ships, although majority are female.

The male therapists that we have are either hairdressers, nail technicians, fitness instructors, acupuncturists, or Medi Docs - we do not have male massage or facial therapists. 



All our salons are staffed by qualified stylists and makeup specialists on hand to keep you looking glamorous and healthy, or even to give you a complete makeover if you fancy a change.  Our Salons are accessible for wheelchair users.

  • Hair styling
  • Colours 
  • Manicures  
  • Make-up makeovers
  • Men’s grooming

Please see the Spa Guides and pre booking information above for details.

Mobile Wash Basins

All ships apart from Britannia and Azura, have mobile wash basins to ensure that we can fully cater for full time wheelchair users.

It is advisable to book hair appointments early once on board for formal nights as these days can be very busy.

We can also advise Kerastase products are utilised on board.



The make-up* you can purchase in our shops on board are:

Estee Lauder
Touche Eclat
*varies by ship.

Mirabella is used in our salons for makeovers only.   


How to Book

Pre Booking Spa and Hair Treatments

To pre book any specific spa treatment you can do so via My P&O Cruises from 120 days prior to your cruise, up until 72 hours prior to sailing date.

For spa passes these can only be booked once on board, speak to the spa reception to book. 

Please also see: How do I book spa treatments and services online? for further details on how to book.


Pre Booking Spa Packages

To pre book a spa package prior to embarkation please call our Customer Contact Centre (please visit our website for contact details). Please note that booking of these packages closes eight days prior to the start of the cruise and are not currently available to book online.


Spa/Retreat Day Passes

Day passes are not currently available to book prior to your cruise, you can purchase day passes via the Spa reception desk once you are on board.


Booking On board

You can book treatments and packages (including creating your own spa package) via the Spa reception desk once you are on board.



The charges for your chosen spa or salon service will be added to your on board account.



Minimum age:

To book in for a spa treatment you must be a minimum of 18 years old. 

All guests must be over the age of 18 to access the thermal suite, Hydrotherapy suite and The Retreat. 


Wheelchair users:

Please note, the following restrictions apply to those with disabilities:

Fitness Classes - We are unable to offer these to those who are wheelchair confined or have restricted vision.

Access to the Thermal Suite: We are unable to offer access to the Thermal Suite to those passengers who are confined to a wheelchair or service animals.

Access to the Hydrotherapy Suite: On Britannia the Thermal Suite will be accessible however, the pool does not have a ADA hoist, only steps into the pool.

For those who are confined to a wheelchair, it is not possible to provide assistance onto the loungers in the Retreat. If you have a career, they would be granted free access to the Retreat when accompanying a wheelchair confined passenger purchasing a spa package, however they would not be able to obtain the benefits attached to the package.

Access to the Oasis Pool: We are unable to offer access the Thermal Suite to those passengers who are confined to a wheelchair or service animals.


You may find the following questions useful: Is there a sauna and steam room on board? and Is there a spa and gym on board?

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