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How can I contact the spa operator?

Pre Cruise

Guests travelling with P&O Cruises can pre-purchase Spa treatments and services through Cruise Personaliser or My P&O Cruises. Once you have booked you can also review your purchased treatments.

Spa treatments and services are available to book from approximately 120 days prior departure.

Please see What facilities and services does the spa and salon offer?


If you have an enquiry regarding a service or treatment you have booked please speak to our Customer Contact Centre (please visit our website for contact details).


Post Cruise enquiries: (including home deliveries)

Please write to our Customer Services department:

Customer Services
P&O Cruises
Carnival House
100 Harbour Parade
SO15 1ST


Purchasing items from the spa after returning from your cruise

If you wish to purchase any products from the spa after your cruise please visit -

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