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What are the Travel Agent opening hours for the Customer Contact Centre?

For travel agents, our Customer Contact Centre is open from:

8.30am to 6pm Monday to Friday*
9am to 5pm Saturday 
10am to 4pm Sunday (sales only)

 

Please call 0344 338 8005 (Calls cost 7p per minute plus your telephone company's network access charge). For urgent calls where passengers are travelling within the next 24 hours, we will still be able to assist you until 8pm on weekdays.

 

Please note that you are able to book any cruise via completecruisessolution.com as well as making any of the following booking modifications:

  • Request a copy of the confirmation
  • Amend a cabin in a grade booked
  • Amend a dining siting
  • Amend a table size
  • Amend a bed configuration
  • Upgrade a cabin
  • Cancel a booking
  • View passenger flight times
  • Amend who passengers wish to dine / travel with
  • Amend passenger's address and/or telephone number
  • Add gifts and special services

 *Subject to change on Bank Holidays and over the festive period

 

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