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In the event of bad weather and I am unable to travel for the start of my cruise, what should I do?

We will monitor the situation regarding any affected outbound flights and will contact you or your travel agent (if you have booked via one) with advice on what you should do, or with alternative arrangements.

If your travel agent is closed due to holiday periods etc, then we will contact you directly.

We will do our best to make it possible for you to join your cruise.

If you have booked flights with your travel agent, this will be dealt with by the travel agency and you should contact them directly.

If you are booked on a net rate via a travel agent, your flights will be dealt with by your travel agent and you should contact them directly.

If you are travelling to Southampton, then you should check your route and ensure you have plenty of time to arrive at the terminal for embarkation.

If you are expecting to arrive at a Southampton terminal late, please contact 02380 65 64 29 or 02380 65 64 31.

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