Frequently Asked Questions
- Can I upgrade my cabin? - Travel agent only
- Why am I unable to access My P&O Cruises or My Cunard?
- Can I leave my children on board while I go ashore?
- Is breakfast included in my hotel stay?
- What are the different options to pay for the balance on my cruise?
- Can I leave my luggage on board if I am travelling on part of a world voyage?
- How can I change my address?
- I have travelled with P&O Cruises once before, do I qualify for membership in The Peninsular Club?
- What happens to my luggage at the end of the cruise?
- Can I change my cabin?
Quick Links...
- Cunard - ship information flowchart
- Book & Modify - Online
- P&O Cruises - Ship information flowchart
- How to Guides
- Spin Your Bookings
- How do I book an accessible cabin?
- How do I manage a booking online?
- Academy - The Cruise Training Programme
- Book & Modify - Online
- Learn & Earn with Shine Rewards Club